Support. Product. Partnership. General.
Pick one path, keep sensitive credentials out of email, and include only the context needed to understand your question.
Direct email · No fake form
CHOOSE THE RIGHT CHANNEL
Start a real conversation.
Whether you have a question, a partnership idea, or want to follow what we are building, choose the closest route below. Every action opens a real email or official product page.
NO CONTACT FORM · NO AUTOMATED CHAT CLAIM · NO ACCOUNT REQUIRED TO EMAIL
01 · Contact routes
One purpose per message keeps help clear.
These are direct links—not forms and not simulated live support.
Never email passwords, reset links, tokens, card numbers, or payment secrets.
Support
Product, billing & refunds
For Creator Vault AI help, invoice or payment questions, and refund requests. Review the published Refund Policy for the current terms.
Product access
Creator Vault AI
Review the official Windows download status, StarBase Downloads, or the current one-time Early Access upgrade information.
Open StarBase Downloads →Partnerships
Thoughtful collaboration
For considered collaborations around creator tools, privacy, or digital infrastructure.
Email Partnerships →General
Company and media questions
For company questions, media notes, or direct contact with LuxuryBlock.
Email LuxuryBlock →02 · Before you write
Give enough context. Keep secrets out.
A short, focused message helps us understand your question without asking for private credentials or unnecessary personal information.
Name the product or topic
Say whether your message concerns Creator Vault AI, billing, a partnership, or LuxuryBlock generally.
Describe what happened
For support, include the visible symptom and the step you were taking. Do not include passwords or recovery links.
Use the account email only when relevant
For an account or purchase issue, write from the matching email and share only the permitted receipt details requested on Support.
DIRECT WHEN IT MATTERS
Need product help? Start with the support route.
The dedicated support page includes password recovery, account, Early Access, billing, and refund guidance before you send an email.