Concierge preview

One door for serious builders.

Email is our primary concierge channel during Alpha. We read every message — response times vary with team capacity; we do not publish fake SLA numbers.

Email Concierge ->

Accounts · Status

Accounts and previous purchases

Creator Vault AI currently provides Free Local Mode. Accounts, membership, and in-app paid feature activation are not available in the current release. There is no in-app sign-in or password reset in this desktop build.

Free Local Mode

Download the signed Windows installer and start without an account. No membership registration or sign-in is offered in the current release.

Official installer: Creator Vault AI Download.

Accounts & sign-in

Creator Vault AI currently provides Free Local Mode. Accounts, membership, and in-app paid feature activation are not available in the current release. There is no in-app password reset or membership sign-in to troubleshoot today.

Download Free Local Mode from the official download page. No account is required.

Previous purchase — need help?

If you previously purchased Early Access or have a billing question:

  1. In-app membership sign-in and paid feature activation are not available in the current desktop release.
  2. Email support@luxuryblock.com with your order email and Lemon receipt number only.
  3. Do not send passwords, reset links, tokens, card numbers, or payment secrets.

Existing refund rights remain unchanged. See the Refund policy for details.

Previous Early Access purchase — need help?

Early Access activation is unavailable in the current desktop App. For historical purchases or billing questions:

  1. Contact support@luxuryblock.com with your receipt.
  2. Use the same email address shown on your Lemon Squeezy receipt.
  3. Do not send passwords, card numbers, or payment secrets.

If you previously purchased Early Access or have a billing question, contact support@luxuryblock.com with your receipt. Existing refund rights remain unchanged.

Billing & refunds

If you previously purchased Early Access or have a billing question, contact support@luxuryblock.com with your receipt. Existing refund rights remain unchanged. Refund policy is published and honored.

Refund Policy ->

This is a static support preview page — not a ticketing backend. The 15-day paid-feature trial after registration is planned — not live yet. Early Access activation is unavailable in the current desktop release. For urgent billing issues, include your Lemon Squeezy receipt in your email — never send passwords, reset links, tokens, or card numbers.